How it works
Three steps, and after that the cleaning happens as agreed without you having to arrange anything. Pauses, cancellations and extras you handle yourself on your own page; any other change, we make for you.
Tell us your home's size and how often
Weekly, every two weeks or once a month. We suggest a length — you can change it.
Pick a time
Choose an arrival window when you book, for example 8–12. Your cleaner arrives within it, and we remind you the evening before.
The same cleaner comes as agreed
After every visit you get a report with photos and a receipt with the labour share itemised for the household deduction.
What happens after you book
Confirmation and your own page
You go straight to your own page, and we email you a confirmation with a link to it. Keep that email: the page needs no password.
Tell us about your home
Tell us how we get in, where the bins are, whether there are pets, and anything else worth knowing. If needed, we come and look first.
A reminder the evening before
We send a reminder with the arrival time and your cleaner's name.
Report and receipt
After the visit you get a report with photos and a receipt. You can rate the visit and tell us if anything was missed — we read every one.
The same cleaner
We aim to send you the same cleaner. Learning a home takes time, and it shows in the result.
Illness and holidays do get in the way — when they do, we tell you in advance.
We don't need anything from you
We bring our own equipment and cleaning products, Dyson vacuums included. You don't need to own anything or clear cupboard space.
Keys
Most customers give us a key. We keep keys in a locked, camera-monitored cabinet, every use is logged, and the key never carries your address. We return it when the agreement ends.
Pets
Pets are no problem. Tell us about them beforehand so the cleaner is prepared — and keeps the doors shut if the cat mustn't get out.
Every visit, on your own page
No phoning round, no guessing. Everything that was done in your home is in one place.
A report with photos
Photos, the work done and the time taken after every visit.
A receipt ready for the tax office
The labour share itemised for the household deduction.
Move or cancel a visit
Yourself, without a phone call — and leave your cleaner a note.
Pause or stop
Put the agreement on hold and pick it up later.
Cancelling
The agreement
You can end the agreement at any time — no notice period, no fee. You can also pause it and carry on later.
A single visit
A single visit is different, because the cleaner's day is already booked: free to cancel or move up to 48 hours before, 50% after that, and 100% less than 24 hours before.
If something was missed
Rate the visit on your own page or write to us within three days of the visit. We come back and put it right free of charge, or refund it. If something got broken, tell us straight away: we carry liability insurance and see the matter through. Terms of service
Ready to start?
See your price straight away, including after the deduction.